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  • MIS – Classoos integration
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  • Users get an error when trying to log in
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Menu
  • MIS – Classoos integration
  • Settings checklist
  • How to log in to Classoos?
  • Users get an error when trying to log in
  • User’s bookshelf is empty
  • I can’t open books, I get a ping-pong animation instead
  • I can’t open my books, I get an error message
  • I get a Need Admin Approval message

I get a Need Admin Approval message

  • Last updated on August 14, 2021

Why is this happening?

Some schools control which services their staff and students can access with their school credentials (email address and password).

How to solve this problem?

Please contact your IT Team and ask them to add Classoos to the approved list.

In the meantime you can set up a separate Classoos password to access your account – it doesn’t affect your school password, nor will it stop you from logging in with Microsoft or Google in the future. Click here to see how.

Can’t find an answer?

Contact us and we’ll get back to you as soon as we can

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